Textitie | Business texting with AI that knows your business.

They text. You decide.

Textitie gives your team one shared inbox for the number customers already use. AI drafts from knowledge you approved, and answers on its own only where you say it can.

Auto Repair Shops in Fayetteville

For auto repair shops in Fayetteville: keep confirming vehicle drop-off or appointment times, updating customers when additional work is identified, notifying customers that their vehicle is ready for pickup, sending service reminders based on mileage or time intervals moving with a shared inbox, Co-Pilot drafts, and authorized Auto-Pilot replies.

Explore the auto repair shops use case
Business Inbox / Front desk
Hi, my AC stopped cooling. Can someone come look at it this week?
Sorry about that. We can send a technician for an estimate. Does Thursday morning work?
Co-Pilot draft, approved by Dana
Thursday works. Here is the unit.
unit-label.jpg
Co-Pilot draft / from approved knowledge

Got it, thank you. You are booked for Thursday 9 to 11 a.m. We will text when the technician is on the way.

SendEdit

Your number, upgraded

Keep the number on your trucks, signs and storefront.

Text-enable an existing landline, toll-free or VoIP number. Customers keep calling and now they can text, with no new number to learn and no lost familiarity.

Landline
The office line customers already know
Text-enabled
Toll-free
The 800-style number on your marketing
Text-enabled
VoIP
The number your phone system already runs
Text-enabled

The Business Inbox

One inbox. Everyone sees the whole conversation.

Shared, not scattered

Replace personal phones and missed voicemails with one thread per customer that the whole team can follow.

Intent, understood

Textitie reads what the customer is asking, so a quote request and a reschedule do not land in the same pile.

Routed to the right person

Send billing questions to the office and estimate requests to the field lead, automatically.

After-hours, handled

Send approved after-hours replies so customers get a clear answer and a next step while you are closed.

AI with a chain of command

You set how much it does.

Drafts. You decide.

Every incoming text gets a suggested reply built from your approved knowledge. A teammate reads it, edits it if needed, and sends it. Nothing goes out without a person.

  • Drafts appear inside the shared inbox
  • Edit, send or discard in one tap
  • Shows which approved answer it used
Co-PilotLive example
Do you service tankless water heaters?
Draft awaiting review
Yes, we install and repair tankless units. Want to book an estimate visit?

Approved business knowledge

It answers from what you have approved. Not from guesswork.

Your hours, services, service areas and policies live in one place your team controls. Co-Pilot drafts from them, and Auto-Pilot is limited to them.

Examples
Hours
Mon to Fri, 8 a.m. to 5 p.m.
Approved
Service area
Customer cities you list here
Approved
Estimates
Free on-site estimate visits
Approved
Refund Policy
Human Review Required
Pending Approval (AI Disabled)

From first text to booked job.

Lead qualification

Ask the first questions, capture what the customer needs, and pass your team a clean picture.

Estimates and reminders

Confirm visits and nudge customers before they happen.

Replies in your voice

Drafts follow the wording your team approved.

Team routing

Assign by topic, number or time of day so nothing sits unclaimed.

Spring service week starts Monday. Reply BOOK for a visit.
BOOK
Great, a teammate will confirm your time. Reply STOP to opt out.

Campaigns

Announce by text. Answer in the inbox.

Send SMS and MMS campaigns to customers who opted in. When they reply, the conversation lands in your shared inbox with the context attached.

Opt-out language and consent stay part of the workflow.

Compliance-aware

Registered, not risky.

Carriers expect registration for business messaging. Textitie is built around those expectations so your messages are set up to be delivered the right way.

  1. 01

    Register your messaging program

    Guidance for 10DLC and toll-free registration, in plain language.

  2. 02

    Collect and honor consent

    Opt-in and opt-out handling built into your texting.

  3. 03

    Keep humans in charge

    Permission-based automation, visible in every thread.

Fair questions.

Can I keep my current business number?

Yes. Textitie can text-enable existing landline, toll-free and VoIP numbers while preserving your voice service. Eligibility and setup vary by number type and provider.

Does the AI send messages on its own?

Co-Pilot drafts; your team reviews and sends. Teams includes Auto-Pilot for the conversations you authorize, with out-of-scope questions routed to a person.

Where do the answers come from?

From business knowledge your team has approved: your hours, services, service areas, policies and preferred wording.

Does it help with registration?

Yes. Textitie provides guidance for A2P 10DLC registration and toll-free verification, with consent and opt-out handling. Carrier requirements and timelines vary.

Can we send campaigns?

Yes. Send SMS and MMS campaigns to opted-in customers, with replies in the shared inbox and opt-out controls in the workflow.

How do I get started?

Review Pricing, then submit your onboarding information through Sign Up for immediate access to the free 14-day trial. Enterprise availability is confirmed by Sales.

Ready when they text.

Bring your number, your team and your rules. We will show you the inbox.

Textitie, close to home

Around Fayetteville.

Contact Info

The Textitie team

Find us

Near Our Fayetteville Office

3537 N Steele Blvd Suite 110, Fayetteville, AR 72703

  • Botanical Garden of the Ozarks
  • Arkansas Air and Military Museum
  • Wilson Park
  • Gulley Park

Serving the region

We Also Serve

  • Springdale
  • AR
  • Rogers
  • AR
  • Bentonville
  • AR
  • Siloam Springs
  • AR