Textitie | Business texting with AI that knows General Contractors
General Contractors
General contractors juggle subcontractors, material deliveries, and client expectations at the same time. When a client texts about a design choice or a sub needs a confirmed arrival window, the reply often waits because everyone is on a job site. That delay can cost trust — or the next referral.
Illustrative team inbox
Incoming question
Draft grounded in approved knowledge
Thanks for getting in touch. A team member will review your message and follow up.
Why this matters
Stay present between the messages.
General contractors juggle subcontractors, material deliveries, and client expectations at the same time. When a client texts about a design choice or a sub needs a confirmed arrival window, the reply often waits because everyone is on a job site. That delay can cost trust — or the next referral. A smart texting layer that answers in the contractor's own voice removes the bottleneck without adding staff.
Replies stay within information your team has approved and the permissions you set. Decisions that require your team’s expertise remain with your people.
Everyday moments
The messages your team already gets.
Updating clients on daily or weekly project milestones
Coordinating subcontractor arrival times on job sites
Requesting client decisions on material or design selections
Notifying clients of inspection scheduling or permit updates
Auto-Pilot
Replies only inside your rules.
Auto-Pilot is trained on the contractor's services, voice, and brand, so it can send milestone updates, confirm subcontractor arrival windows, and relay inspection or permit news the moment the text arrives — even when the GC is pouring concrete, walking a frame, or off the clock. No text sits unanswered because nobody was free to type.
What this can look like
- Use information your team has reviewed and approved.
- Answer only topics and conversation types you authorize.
- Route anything uncertain or outside scope to your team.
No system can guarantee every question has an approved answer. When it does not, the conversation belongs with a person.
Human handoff
Judgment is not automated.
When a question calls for judgment beyond what brand knowledge covers — a change-order decision, a client concern that needs a personal touch, or a situation the AI has not been trained on — the conversation moves to a human review step so the contractor stays in control of the reply.
Co-Pilot
Draft first. Your team decides.
Co-Pilot reads the incoming text and drafts a reply grounded in the contractor's brand voice. A team member reviews the draft, tweaks it if needed, and sends with one tap — the speed of AI with a human hand on the wheel.
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