Textitie | Business texting with AI that knows your business.
They text. You decide.
Textitie gives your team one shared inbox for the number customers already use. AI drafts from knowledge you approved, and answers on its own only where you say it can.
Mental Health Practices in Burbank
For mental health practices in Burbank: keep session reminder and confirmation, intake paperwork pre-visit delivery, rescheduling and cancellation coordination, wellness resource sharing between sessions moving with a shared inbox, Co-Pilot drafts, and authorized Auto-Pilot replies.
Explore the mental health practices use case- Maribel R.Can you do Thursday for the estimate?
- Dock 4 LoftsWater under the sink again
- Tomas A.Is the 2 p.m. still open?
- Hillcrest DentalReschedule please
Got it, thank you. You are booked for Thursday 9 to 11 a.m. We will text when the technician is on the way.
Your number, upgraded
Keep the number on your trucks, signs and storefront.
Text-enable an existing landline, toll-free or VoIP number. Customers keep calling and now they can text, with no new number to learn and no lost familiarity.
The Business Inbox
One inbox. Everyone sees the whole conversation.
Shared, not scattered
Replace personal phones and missed voicemails with one thread per customer that the whole team can follow.
Intent, understood
Textitie reads what the customer is asking, so a quote request and a reschedule do not land in the same pile.
Routed to the right person
Send billing questions to the office and estimate requests to the field lead, automatically.
After-hours, handled
Send approved after-hours replies so customers get a clear answer and a next step while you are closed.
AI with a chain of command
You set how much it does.
Drafts. You decide.
Every incoming text gets a suggested reply built from your approved knowledge. A teammate reads it, edits it if needed, and sends it. Nothing goes out without a person.
- Drafts appear inside the shared inbox
- Edit, send or discard in one tap
- Shows which approved answer it used
Approved business knowledge
It answers from what you have approved. Not from guesswork.
Your hours, services, service areas and policies live in one place your team controls. Co-Pilot drafts from them, and Auto-Pilot is limited to them.
From first text to booked job.
Lead qualification
Ask the first questions, capture what the customer needs, and pass your team a clean picture.
Estimates and reminders
Confirm visits and nudge customers before they happen.
Replies in your voice
Drafts follow the wording your team approved.
Team routing
Assign by topic, number or time of day so nothing sits unclaimed.
Campaigns
Announce by text. Answer in the inbox.
Send SMS and MMS campaigns to customers who opted in. When they reply, the conversation lands in your shared inbox with the context attached.
Compliance-aware
Registered, not risky.
Carriers expect registration for business messaging. Textitie is built around those expectations so your messages are set up to be delivered the right way.
- 01
Register your messaging program
Guidance for 10DLC and toll-free registration, in plain language.
- 02
Collect and honor consent
Opt-in and opt-out handling built into your texting.
- 03
Keep humans in charge
Permission-based automation, visible in every thread.
Learn what works in your trade.
Fair questions.
Can I keep my current business number?
Yes. Textitie can text-enable existing landline, toll-free and VoIP numbers while preserving your voice service. Eligibility and setup vary by number type and provider.
Does the AI send messages on its own?
Co-Pilot drafts; your team reviews and sends. Teams includes Auto-Pilot for the conversations you authorize, with out-of-scope questions routed to a person.
Where do the answers come from?
From business knowledge your team has approved: your hours, services, service areas, policies and preferred wording.
Does it help with registration?
Yes. Textitie provides guidance for A2P 10DLC registration and toll-free verification, with consent and opt-out handling. Carrier requirements and timelines vary.
Can we send campaigns?
Yes. Send SMS and MMS campaigns to opted-in customers, with replies in the shared inbox and opt-out controls in the workflow.
Ready when they text.
Bring your number, your team and your rules. We will show you the inbox.
Textitie, close to home
Around Burbank.
Contact Info
The Textitie team
Find us
Near Our Burbank Office
3900 W Alameda Ave, Burbank, CA 91505
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Serving the region
We Also Serve
- Glendale
- CA
- Los Angeles
- CA
- Long Beach
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- Anaheim
- CA