Relevant outreach · considered delivery
Business Text Campaigns
Prepare and send relevant messages to clearly defined audiences. Textitie brings audience selection, careful review, delivery controls, and team oversight into one campaign workflow.
Read the full explanationIllustrative view · example only
Local opening update
Illustrative audience · 184 contacts
Relevant outreach, with checks at every step.
Nine parts of a considered campaign
Audience selection
Reach the right people, not the whole list.
Build an audience around contact attributes such as purchase history, location, engagement, or custom tags. An estimated audience size helps teams refine their criteria before committing.
Illustrative view · example only
Illustrative criteria and estimate.
Contact segmentation
Give each group a message that fits.
Organize contacts into static segments that stay fixed or dynamic segments that update as contact data changes. Campaign replies can continue into the shared inbox your team already uses.
Illustrative view · example only
Static segment · stays fixed
Dynamic segment · updates with data
Example reply continues in the shared inbox.
Credit-aware delivery
Know what a campaign may cost before it goes.
Review remaining credits and projected campaign costs before activation. If the audience would exceed available credits, Textitie warns the team and offers the choice to reduce the audience or pause.
Illustrative view · example only
Before activation
Illustrative credit check
If projected use exceeds the available balance, review the audience or pause until credits are added.
Compose and review
Make the message clear before it reaches anyone.
Write, personalize, and preview the message, then review checklist flags such as missing opt-out language or content that may be truncated. Stakeholders can comment on a draft before approval.
Illustrative view · example only
Example message review
Illustrative draft
Your appointment is tomorrow at 2 pm. Reply here if you need help. Reply STOP to opt out.
Example text only; review flags are illustrative.
Interaction-date audience filters
Let timing make the audience more relevant.
Filter by when a contact last interacted—for example, to avoid reaching someone contacted recently or follow up with people who engaged with an earlier campaign.
Illustrative view · example only
Last contacted
More than 30 days ago
Previous campaign
Engaged this week
Illustrative filters to help manage message frequency.
Message personalization
Make a campaign feel more like one conversation.
Use fields such as a contact’s name, order status, or appointment time, with conditional wording for different segments. Character limits and readability checks help keep messages understandable.
Illustrative view · example only
Example personalized message
Hi Mara, your order is ready for pickup.
Illustrative fields and message, not a live contact.
Scheduled activation
Choose a time that works for the people receiving it.
Schedule a one-time or recurring campaign. Time-zone handling helps messages arrive at appropriate local times, and campaigns can work alongside business-hours rules.
Illustrative view · example only
Example reminder
Illustrative schedule
Scheduled example
Tuesday · 10:30 am
Recipient local time
One-time or recurring timing
Opt-out and blocked-contact suppression
Suppression is a hard stop—not a setting.
Before sending, contacts who have texted STOP, unsubscribed through another channel, or been marked blocked are automatically excluded. Suppression cannot be overridden or bypassed by adding a contact back without fresh consent.
Illustrative view · example only
Suppression enforced
Illustrative campaign check
No override. Re-addition requires fresh consent.
Delivery and failure status
See what happened after launch.
Review sent, delivered, failed, and undelivered messages, with carrier-level error codes. Individual failures can help teams understand issues and refine future audiences.
Illustrative view · example only
Sent
176
Delivered
168
Failed
5
Undelivered
3
A measured way to reach out
Plan the message. Keep the context.
Explore campaign workflows, or read the full explanation behind each step.
Opt-out and blocked-contact suppression cannot be overridden.