Your number, upgraded
Text-Enable Your Existing Business Line
Give customers a way to text the business number they already know. Textitie adds messaging while keeping your familiar number at the center.
Read the full explanationIllustrative view · example only
The familiar business line
Voice + messaging
One business number. Voice and text.
Business-line capabilities
Keep the number
The number customers already know.
Keep your established business number as the familiar point of contact, and add texting alongside it. No second number for customers to save.
Illustrative view · example only
Your business line
One familiar number
A visual of voice and messaging alongside one business identity.
Check compatibility
Start with a compatibility check.
Number type, carrier policies and registration history can affect texting eligibility. Check first to understand whether your line is ready or needs another step.
Illustrative view · example only
Before activation
A line’s details can affect eligibility.
Illustrates factors considered during a compatibility check; no result is implied.
Keep voice service
Add a text lane. Keep the calls.
Texting is added alongside your existing voice service, so customers can keep calling as they always have while your team gains a messaging channel.
Illustrative view · example only
Voice service
Continues as before
Text messaging
Added as another channel
A simplified illustration of separate voice and text paths.
Optional forwarding
Choose where calls should go.
Set call-forwarding rules for your number if they suit the way your team works. Voice routing can be tailored separately from texting.
Illustrative view · example only
Incoming call
Voice path
Chosen destination
Optional rule
Conceptual example only; this is not a live routing control.
Activation status
See the steps as they progress.
Follow compatibility, authorization, provisioning and testing in one place, with visibility into carrier delays and what comes next.
Illustrative view · example only
Activation journey
Illustrative sequence, not a live account status.
Keep the familiar number
Make room for a text conversation.
Explore plans, learn about the platform, or get started with a trial.